Smart Grid Solution Using Street Lights
We have been at the forefront of solutions development for the utility industry for many years. We were approached by a partner who realized the business potential of collecting and managing data through street lights. The challenge was to create a technology platform that could take the data from these devices and turn it into actionable information of value.
In response to this request, we developed and now operate a solution that can both support a specific new customer while also providing actionable intelligence about assets across large geographic areas.
Using this innovative platform, we can roll out Smart Grid certifiable innovative field device data collection solutions, transforming existing business models and also enabling new revenue opportunities.
Contact Intelligence
We designed a method to automatically analyze each individual call in a call center. Our customers now have new levels of accurate data streaming from their call centers. Our call center solution enables our customers to monitor, analyze, and improve their system continuously.
Our billing solution identifies root causes for billing challenges and puts forward a 'one glance' view of calculations and analysis to enhance the customer experience when inquiring about bill accuracy.
Our contact intelligence solutions provide a deep transaction analysis between service representatives and each business' ecosystem. |
Innovation
